Comfort trial
We want you to feel confident in your choice — that’s why we offer a risk-free comfort trial:
- Pillows: up to 30 days
- Mattress toppers: up to 100 days
This gives you time to properly test your product at home and see how your body adjusts.
How it works
- You can use the product during the trial period
- If you’re not satisfied, you can return it
How to start a return
- Email us at hello@brightrsleep.de
- Wait for return confirmation and instructions
- Send the item back within 14 days after approval
📦 Return address:
HC Group / OGOship
Fahrenheitstraat 11
6003 DC Weert
The Netherlands
Costs & refunds
- Return shipping is paid by the customer
- Refunds are issued within 14 days after we receive and inspect the return
- Refunds are made using your original payment method
Important to know
- Products must be returned clean and in good hygienic condition
- We recommend using a cover during the trial
Your legal rights are not affected
This comfort trial is a voluntary service offered by Brightr Sleep.
👉 It does not affect your statutory rights, including:
- Your 14-day legal withdrawal right
- Your 2-year statutory warranty